The brand champion
For Tourism Kenya
Kenya has had the extraordinary fortune of having Sir Richard Branson act as her high end ultraluxury tourism brand champion, advocate and her most important investor in the global ultra-luxury high end tourism market. Branson is the founder of the Virgin Group, one of the world’s most recognised and respected brands which today controls more than 200 companies in various fields. He is also the author of seven international best sellers. In 2002 Branson was on the BBC list of 100 Greatest Britons and in 2007’s he was on Time magazine’s list of the 100 Most Influential People in The World.
Earlier on in March 2000, he was knighted at Buckingham Palace for “services to entrepreneurship’ In 2007, Branson was made a Maasai Elder for “bringing prosperity to the land” through his new hotel venture Mahali Mzuri.
Branson now owns or holds interests in more than 200 different companies, including ‘two airlines, Virgin Interactive Entertainment, Virgin Radio, Virgin Studios, Virgin Hotels, Virgin Bridal, Virgin Clubs, Virgin Cola, Virgin Publishing, Virgin Vodka, Virgin Net, the Virgin Megastore chain, V2 (a global record company), a financial planning network, a blimp business, a modelling agency, a life insurance company and the high-speed European railway Eurostar.’ In an interview with Kenya Holidays , a virtual magazine and a unique destination marketing platform for Kenya in June 2020, Branson praised Kenya in the most passionate, effusive and profound terms.
He described Kenya as ‘a beautiful country – full of wonderful people, wildlife and landscapes’ where every visit ‘is always a fantastic experience’ He went on to say that Kenya ‘offers a vast landscape of untouched beauty’ that ‘always gives one such a sense of peace.’ And that ‘there’s a unique sense of harmony about Kenya that you won’t find anywhere else on Earth.’
In 2013 Branson developed Mahali Mzuri, a 12-tented luxury safari camp in Kenya’s Olare Motorogi Conservancy in the Masai Mara. Mahali Mzuri was an addition to Virgin Limited Edition, Branson’s award-winning collection of exquisite and stunning retreats ‘chosen for their beautiful locations and magnificent surroundings’ each offering ‘a sense of fun, style, luxury, and exceptional personal service.’ A video series celebrating the achievements of its first 10 years can be seen here.
Mahali Mzuri is located in one of the world’s greatest wildlife destinations and one of the greatest biodiversity regions in the world, where up to one million wildebeest plus hundreds of thousands of other game undertake a journey of roughly 1,600km through Tanzania and Kenya. And this does not even include another 150,000 Loita wildebeest that just live in the area and are not interested in the migration.
According to Fodor’s Complete Guide to African Safaris, the Masai Mara which covers 1,510 km (938 miles) is ‘considered by many to be the world’s greatest game park because of the abundance of animals located here’ Branson told the Robb Report that “Opening Mahali Mzuri, which means ‘beautiful place’ in Swahili, has given me access to the best wildlife viewing in the world.’ He went on to ascribe to Kenya the catalyst for some of his deepest inspirations by saying “There’s something about Kenya that makes you feel like there’s magic in the air, wonder at every turn, and an ever-present sensation of oneness with nature. I always come back with a clear mind ready to take on my next challenge ‘In terms of the impact of the wildebeest migration on him, Branson said, ‘I truly believe that there is nothing more magical than witnessing the grasslands of the Maasai Mara begin to rustle as millions of migrating wildebeests head for the plains of the southern Serengeti.’
Mahali Mzuri went on to distinguish itself by being voted the “World’s Best Hotel” in 2021, by the Travel & Leisure readers, based on location, facilities, service, food and overall value over the previous three years. It also won the #1 Safari Lodge in the 2021 Awards. Nayara Tented Camp at Arenal Volcano National Park in Costa Rica came second in the awards, followed by The Opposite House in Beijing.
True to his very strong interest in Kenya and her tourism potential Branson went on to acquire another iconic hotel in the Mara, the award-winning Finch Hattons Luxury Safari Camp. Finch Hattons is named after Denys Finch Hatton who was a lover of Karen Blixen, a relationship that was immortalised in Blixen’s Out of Africa movie starring Meryl Streep and Robert Redford. Caroline Eden writing in the Guardian called it ‘The film that made us fall in love with Kenya.’ And ‘Hollywood’s greatest tribute to Kenya’’ that ‘sold Kenya as a destination in a way that no holiday brochure ever could.’ Hatton, during the early part of the twentieth century was a big-game hunter and host extraordinaire and ‘cultivated a reputation for leading classy, exclusive safaris for American tycoons and British royalty, among others.’ The hotel has lived up to its founder’s legacy and has been frequently voted the “Best Tented Camp in Africa” by top writers and travellers, and billed as a place ‘where your every whim is catered to, your every dream of Africa comes true, and where you’ll dine at a table sparkling with silver and crystal’
When opening Finch Hattons, his second Kenyan hotel Branson once again poured praise on Kenya and her wildlife attractions:
“Africa is one of my favourite parts of the world. Each cornerstone offers something entirely unique, surrounded by rich heritage and culture. I’m delighted Finch Hattons and all the incredible wildlife in the Tsavo National Park will join our Virgin family and I can’t wait to visit soon.”
Branson’s unofficial role as Kenya’s high end ultra luxury tourism’s brand champion has elevated Kenya’s wildlife attractions and facilities to the height of the global tourism ultra luxury industry. He was a onetime advisor to Saudi Arabia’s biggest Red Sea tourism project. What impact would his formal engagement as an advisor to the government have on Kenya’s tourism?
Branson would bring to Kenya’s tourism a tremendous sense of vision. In his autobiography Losing My Virginity, Branson writes ‘My parents had brought me up to think that we could all change the world.’ And therefore his ‘interest in life comes from setting myself huge, apparently unachievable , challenges and trying to rise above them’ And on the future of Virgin he said “We’re a company that likes to take on the giants. In too many businesses these giants have had things their own way. We’re going to have a lot of fun competing with them.”
Secondly Branson would bring an extraordinary capacity for entrepreneurship and innovation in the tourism industry. Julie Zeveloff writing for Business Insider noted that whereas Branson ‘may be known as the world’s greatest entrepreneur’ it is ‘his innovative thinking in the field of travel (that ) sets him apart as a true visionary’ An entrepreneur who had ‘created an unparalleled travel empire that extends from land to sky, and from ocean to outer space.’
When Branson told his cousin and fellow shareholder Simon Draper, that he was thinking seriously about starting an airline, Simon told him he wasn’t serious, he was mad. He went on to say that Richard was a megalomaniac and that he could only ‘go ahead with this over my dead body.’ He threatened to quit the company as he was convinced the venture was so risky and dim-witted that it would destroy the existing company’s balance sheet. Such was the inauspicious start of Virgin airlines.
Yet this ‘mad’ entrepreneur with zero experience in aviation, and driven by forces no one understands, would create an airline that:
Finally, Branson not only has the brand, he is also the brand. When looking for a brand that had a universal appeal and could compete with Coca Cola, Gerry Pencer, the chief executive of Cott Corporation that specialised in bottling own – label colas did not look for an established drinks label, he reached out to Branson who had never bottled a single cola in his life. He told Branson:
You’ve got the X factor, the Y factor – you’ve got every factor there is…People like Virgin; they trust the name; they’ll buy a product because it’s a Virgin product.
On 7 December 2007, he was presented with the United Nations Correspondents Association Citizen of the World Award for his support for environmental and humanitarian causes. On 21 September 2014, Branson was recognized by The Sunday Times as the most admired businessperson over the last five decades in the UK and on 29 October 2015 he was ranked at number 1 in the list of 100 Most Influential British Entrepreneurs by the UK-based company Richtopia. His wealth is currently estimated to be $2.6B by Forbes.
And indeed, Virgin Cola took on Coca – Cola, one of the world’s top ten companies, and within a few months they had taken 50 per cent of the market in Britain.
Branson travels nearly 250 days of the year ‘trying to make Virgin the most respected brand in the world; not necessarily the biggest, but the best.’ And indeed, for Kenya that is the story of the award winning Mahali Mzuri and Finch Hattons Luxury Camp and our aspirations as a country going forward.
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